Welcome to Urban Byte. By accessing or using our website (urbanbyte.store) and purchasing products from us, you agree to the following Terms of Service. Please read them carefully.
1. General Conditions
By using our site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given us consent to allow any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose.
You must not transmit any malware, viruses, or destructive code.
We reserve the right to refuse service to anyone at any time.
2. Products & Services
Urban Byte produces made-to-order, print-on-demand products.
This means:
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Items are manufactured specifically when a customer places an order.
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Slight variations in color, placement, or size may occur.
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Inventory is not pre-stocked.
We reserve the right to change or discontinue products at any time without notice.
3. Accuracy of Information
We try to provide accurate product descriptions, pricing, and availability, but we do not guarantee that all information is error-free.
If an error occurs (including pricing errors), we reserve the right to:
4. Order Processing
By placing an order, you agree that:
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You are responsible for providing accurate shipping details.
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Incorrect addresses may result in delays or lost packages.
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Once manufacturing begins, orders cannot be canceled.
If an item arrives damaged or defective, please contact us at Support@urbanbyte.store within 7 days.
5. Returns, Refunds & Replacements
Because our items are made to order, all sales are final.
Returns are only accepted if the item arrives:
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Damaged
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Misprinted
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Defective
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Incorrect
In such cases, we will provide a free replacement.
We do not accept returns or exchanges for:
Full return policy: [link your Return Policy]
6. Shipping Policy
Shipping times vary depending on location.
Urban Byte is not responsible for:
Once an order is shipped, responsibility transfers to the carrier.
7. Pricing
All prices on the site are subject to change without notice.
We are not responsible for third-party price differences (such as taxes, duties, or exchange rate changes).
8. Third-Party Services
Our store uses third-party platforms such as:
- Shopify
- Printify / Gelato
- Payment processors (Shopify Payments, PayPal, etc.)
- These services have their own policies, and by using our store, you agree to their terms as well.
9. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
10. Prohibited Uses
You are prohibited from using the site or its content:
- For unlawful purposes
- To violate regulations or laws
- To infringe on intellectual property
- To collect personal data
- To interfere with security features
- To engage in abusive, harmful, or fraudulent activity
We reserve the right to terminate your use for violations.
11. Intellectual Property
All designs, logos, branding, images, and content on Urban Byte are the property of Urban Byte or its partners.
You may not copy, reproduce, or resell them in any way.
12. Limitation of Liability
Urban Byte is not liable for any:
- Indirect or incidental damages
- Loss of profit
- Data loss
- Shipping delays
- Errors from third-party providers
Use of this site is at your own risk.
13. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time.
Changes take effect immediately when posted.
14. Contact Information
For questions about these Terms, contact us at:
📧 Support@urbanbyte.store